Is this Novotel Zurich City West pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Novotel Zurich City West have a swimming pool?

Yes, this Novotel Zurich City West has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Zurich City West?

Best-rates for the Novotel Zurich City West starts from $227 per night with includes Security/Safety, Business Services, Sports/Activities, Kitchen, Air Conditioner, Balcony/Terrace, Accessibility, Wellness Facilities, Restaurant, Guest Services, Internet, Laundry, Pool, Wheelchair Accessible, Bedding/Linens, Breakfast, Child Friendly, Parking, Bar, Entertainment, Fireplace/Heating with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel Zurich City West a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Zurich City West wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Zurich City West is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Zurich City West?

Based on the information reported by the owner or manager, the Novotel Zurich City West indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Zurich City West?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Novotel Zurich City West | Hotel in Zürich

| 8.4 (1000 Reviews) | 1 Bathroom

Escher Wyss Hotel | Novotel Zurich City West

Hotel in Escher Wyss, Zürich

Family-friendly hotel with a 24-hour fitness center, near Letzigrund Stadium
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Novotel Zurich City West offers 144 air-conditioned accommodations with free minibar items and safes. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Eco-friendly toiletries

Bathrobes

Hair dryer

Bedroom

Air conditioning

Blackout drapes/curtains

Heating

Bed sheets

Safe

Energy-saving switches

Laptop-friendly workspace

LED light bulbs

Desk

Bulk dispenser for toiletries

Recycling

Soundproofing

Water-efficient showers only

Eco-friendly cleaning products provided

Phone

Breakfast

Coffee/tea in common area(s)

1 restaurant and 1 coffee shop/cafe

24-hour room service

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: CHF 32 per person

1 bar

Electric kettle

Free bottled water

Free minibar

Free tea bags/instant coffee

Parking

Self parking on site (CHF 25.00 per night)

Electric car charging station on site

Wheelchair-accessible parking and van parking available

Accessibility

Elevator

Wheelchair-accessible path to elevator

Wheelchairs available on site

20 on-site accessible parking spaces

Wheelchair-accessible registration desk height (inches): 47

Wheelchair-accessible restaurant

Stair-free path to entrance

Wheelchair-accessible business center

Wheelchair-accessible parking

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible public washroom

Wheelchair-accessible lounge

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible van parking

Wheelchair-accessible registration desk

Wheelchair-accessible pool

Elevator door width (inches): 36

Wheelchair-accessible fitness center

Activities

Children's pool

Indoor pool

Playground

Arcade/game room

24-hour fitness center

Entertainment

Smart TV

General

Conference space (4306 square feet)

Meeting rooms - 6

Business center

Elevator

Banquet hall

Front-desk safe

Vending machine

Gift shop/newsstand

Arabic

French

English

Portuguese

German

Greek

Spanish

Italian

Vegetarian dining options

Smoke-free property

At least 80% lighting from LEDs

Humane treatment of captive wild animals

Reusable cups only

Annual offsets purchased for at least 10% of carbon footprint

No plastic coffee stirrers

Double-glazed windows

Biodegradable coffee stirrers

At least 80% organic food

No plastic soda bottles

Local artist showcase

Comprehensive food waste policy

Local culture & ecosystem education

At least 80% of food locally-sourced

No plastic water bottles

100% renewable energy

Locally-owned & organized tours & activities

Vegan dining options

No plastic drinking straws

Reusable tableware only

Comprehensive recycling policy

Guest Services

Soundproofed rooms

Children's pool

Snack bar/deli

Indoor pool

Laundry facilities

Playground

Arcade/game room

Dry cleaning service

Change of towels (on request)

Tour/ticket assistance

Change of bedsheets (on request)

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Concierge services

Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi and wired Internet

Outdoors

Vegetable garden

Outdoor furniture

Terrace

Picnic area

Garden

Pool sun loungers

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime early check-in fee: chf 60 early check-in subject to availability express check-in available minimum check-in age: 18

Check-out

Check-out before 11:00 am contactless check-out available express check-out available late check-out fee: chf 50 late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available.

Payment Policy

Fee for buffet breakfast: approximately chf 32 per person self parking fee: chf 25.00 per night pet fee: chf 25.00 per pet, per night service animals are exempt from fees early check-in fee: chf 60 (subject to availability) late check-out fee: chf 50 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of chf 25.00 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

Sascha

Jan 16, 2026 06:11:37 AM

Review Score: 4

Summary: Terrible booking experience, absolute no go.

See All Reviews

Room Arrangement

Room Info	Facilities
Executive Room, 1 Queen Bed with Sofa bed Room Size: 258 square feet m² 2 Queen Bed and Double Sofa Bed	General Wheelchair-width doorways, Bathtub grab bar height (centimeters) - 85, Number of bedrooms - 1, Accessible vanity height (inches) - 33, Grab bar - in bathtub, Grab bar - near toilet, Square meters - 24, Extra bed count 1, Bathtub grab bar height (inches) - 33, Accessible vanity height (centimeters) - 84, Doorway wheelchair width (inches) - 31, Slippers, Doorway wheelchair width (centimeters) - 79, Wheelchair-accessible bathroom vanity, Toilet grab bar height (inches) - 33, Bed count minimum 2, Square feet - 258, Digital TV service, Shower/tub combination, Toilet grab bar height (centimeters) - 84, Sofa bed, Wheelchair accessible, Flat-panel TV, Accessible bathtub, Private bathroom, No cribs (infant beds), Ping - 7.25, Bed count maximum 2
Superior Room, 2 Twin Beds Room Size: 258 square feet m² 2 Twin Beds	General Square feet - 258, Digital TV service, Shower/tub combination, Number of bedrooms - 1, Sofa bed, Square meters - 24, Extra bed count 1, Flat-panel TV, Private bathroom, No cribs (infant beds), Ping - 7.25, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 Queen Bed Room Size: 258 square feet m² 1 Queen Bed	General Partially open bathroom, Wheelchair-width doorways, Bathtub grab bar height (centimeters) - 84, Number of bedrooms - 1, Grab bar - in bathtub, Grab bar - near toilet, Square meters - 24, Bathtub grab bar height (inches) - 33, Doorway wheelchair width (inches) - 31, Accessible vanity height (centimeters) - 216, Doorway wheelchair width (centimeters) - 79, Wheelchair-accessible bathroom vanity, Toilet grab bar height (inches) - 33, Bed count minimum 1, Square feet - 258, Digital TV service, Shower only, Toilet grab bar height (centimeters) - 84, Accessible vanity height (inches) - 85, Wheelchair accessible, Flat-panel TV, Accessible bathtub, No cribs (infant beds), Ping - 7.25, Bed count maximum 1
Superior Room, 1 Double Bed with Sofa bed Room Size: 258 square feet m² 2 Double Bed and Double Sofa Bed	General Square feet - 258, Digital TV service, Shower/tub combination, Number of bedrooms - 1, Sofa bed, Square meters - 24, Extra bed count 1, Flat-panel TV, Private bathroom, No cribs (infant beds), Ping - 7.25, Bed count minimum 2, Bed count maximum 2
Suite, 1 Double Bed Room Size: 538 square feet m² 1 Double Bed	General Digital TV service, Shower/tub combination, Square feet - 538, Number of bedrooms - 1, Sofa bed, Extra bed count 1, Flat-panel TV, Private bathroom, Square meters - 50, Slippers, No cribs (infant beds), Ping - 15.12, Separate sitting area, Bed count minimum 1, Bed count maximum 1