Is this Lens hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Lens hotel?

Check-in time for Lens hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Lens hotel have a swimming pool?

Yes, this Lens hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Lens hotel?

Best-rates for the Lens hotel starts from $927 per night with includes Spa, Restaurant, Parking, Pet Friendly, Accessibility, Toiletries, Business Services, Wellness Facilities, Bar, View, Security/Safety, Fireplace/Heating, Bedding/Linens, Hot Tub, Ocean View, Balcony/Terrace, Sports/Activities, Laundry, Pool, EV Charge Station, Internet, Oceanfront, Skiing, Entertainment, Breakfast, Child Friendly, Private Pool, Transportation/Shuttle, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Lens hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lens hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lens hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lens hotel?

Based on the information reported by the owner or manager, the Lens hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lens hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hostellerie du Pas de l'Ours "Relais et Châteaux" | Hotel in Crans-Montana

| 9.4 (58 Reviews) | Pet Friendly 11 Bathrooms 27 Guests

Lens Hotel | Hostellerie du Pas de l'Ours "Relais et Châteaux"

Hotel in Lens, Crans-Montana

Hostellerie du Pas de l'Ours is peacefully located in a stylish chalet in Crans Montana, in the Swiss Alps. Hostellerie du Pas de l'Ours "Relais et Châteaux" provides free WiFi, free parking and breathtaking mountain views. The suites at this boutique hotel feature an open fireplace and a spa bath. The décor includes exposed wooden beams, natural stones and fur fabrics. The hotel's gourmet restaurant, l'Ours, features a Michelin star and 18 Gault-Millau points. Hearty and traditional dishes are served in the hotel bistro, Le Bistrot des Ours. The hotel spa area, I'Alpage, is a great place to relax. Fun treatments are even offered to children from 3 years old.

Hostellerie du Pas de l'Ours "Relais et Châteaux" is located in Crans-Montana.

This 16 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Oceanfront, Skiing, Entertainment, and several others. This is a 5 star rated property and has over 58 reviews with the average score of 9.4 . Coming to Crans-Montana and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 16 Bedrooms Hotel if you want to learn more about this place in Crans-Montana. These details are authentic, as they are provided by our partner, booking.com.

This Hostellerie du Pas de l'Ours "Relais et Châteaux" in Crans-Montana is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hostellerie du Pas de l'Ours "Relais et Châteaux"”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Parking

Pet Friendly

Pool

View

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Bedding/Linens

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Special diet meals (on request)

Wine/Champagne

Fruit

Snack bar

Breakfast in the room

Kids' meals

Coffee house on site

Restaurant

Parking

Private Parking

Parking on site

Parking garage

Accessible parking

Electric vehicle charging station

Parking

Activities

Indoor pool

Mini golf

Live sports events (broadcast)

Fitness classes

Casino

Locker rooms

Beauty services

Sauna

Spa/Wellness packages

Ping-pong

Hiking

Steam room

Tennis court

Fitness

Indoor pool (year-round)

Themed dinners

Body scrub

Nightclub/DJ

Horseback riding

Pedicure

Fitness center

Golf course (within 2 miles)

Solarium

Personal trainer

Darts

Cycling

Waxing services

Spa lounge/Relaxation area

Massage

Aerobics

Turkish/Steam Bath

Fishing

Yoga classes

Canoeing

Spa facilities

Playground

Pool table

Manicure

Racquetball

Bowling

Facial treatments

Body treatments

Game room

Skiing

Walking tours

Entertainment

Board games/Puzzles

Baby safety gates

General

Smoke-free property

Elevator

Family rooms

Pet friendly

Soundproof rooms

Hypoallergenic room available

Wifi in all areas

Heating

Non-smoking rooms

Safe

Guest Services

Airport shuttle (additional charge)

Packed lunches

Business center

Ironing service

Daily housekeeping

Grocery deliveries

Shuttle service (additional charge)

Currency exchange

Valet parking

Babysitting/Child services

Pet bowls

Fax/Photocopying

Dry cleaning

Hair/Beauty salon

Concierge

Meeting/Banquet facilities

Baggage storage

Room service

Airport shuttle

Shuttle service (free)

Express check-in/out

Car rental

Laundry

Shuttle service

24-hour front desk

Private check-in/out

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Terrace

Garden

Outdoor pool (seasonal)

Sun deck

Outdoor pool

Outdoor furniture

Security/Safety

Key access

Smoke alarms

24-hour security

Fire extinguishers

CCTV in common areas

CCTV outside property

Security alarm

Skiing

Ski pass vendor

Ski rental on site

Ski school

Ski storage

Spa

Swimming pool

Beach chairs/Loungers

Beach umbrellas

Heated pool

Pool with view

Transportation/Shuttle

Airport drop-off

Public transit tickets

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed and charges may apply.

Reviews

Value for money:

8.58

Location:

9.29

Staff:

9.77

Facilities:

9.29

Comfort:

9.63

Cleanliness:

9.77

Rick Van Buel

Oct 9, 2025 07:00:00 AM

Review Score: 10

Switzerland

Reviewer Type: Couple

Travel Purpose: leisure

Positive: The beverages during breakfast were very good (Special mention for the orange juice). An amazing spa, a very relaxing moment, we are looking forward to coming back during the summer to enjoy the pool outside! The staff was super friendly and proactive. The room was very nice, we didn't take a big one because we were staying only for a single night, but we were impressed by the quality, and we loved the Atmosphere.

Negative: Nothing special, be careful with the kids at the pool, perhaps install a time-lapse during the day where kids are allowed or not. We didn't eat anything as we're not really hungry usually in the morning, but in general, I like to have a buffet, which is maybe the only point I would change about the breakfast.

Summary: Will comeback, and book for a longer period of time the room with the Hottub!

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite Room Type: Suite Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Toilet, Private bathroom, Bathrobe, Towels, Shower cap, Shampoo, Toilet paper, Free toiletries, Slippers, Conditioner, Body soap, Hairdryer, Bathtub, Shower, Bathtub or shower, Spa tub General Soundproof, Smoke Alarm, Safe, Hypoallergenic, Hardwood or parquet floors, Heating, Interconnecting room(s) available Media & Technology DVD player, Cable channels, Flat-screen TV, TV, Satellite channels, CD player, Telephone Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony, Terrace Living Area Sofa, Sitting area, Fireplace, Desk View View, Garden view, Mountain view, Pool view Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Electric kettle, Coffee machine Pool and Spa Pool towels Room amenities Adapter, Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow Accessibility Accessible by elevator
Family Suite Room Type: Family Room Size: 95 m² 2 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Toilet, Private bathroom, Bathrobe, Towels, Shower cap, Shampoo, Toilet paper, Free toiletries, Slippers, Conditioner, Body soap, Hairdryer, Bathtub, Shower, Guest bathroom, Bathtub or shower, Spa tub General Soundproof, Smoke Alarm, Hypoallergenic, Hardwood or parquet floors, Heating, Safe Media & Technology DVD player, Cable channels, Flat-screen TV, TV, Satellite channels, CD player, Telephone Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony, Terrace Living Area Sofa, Sitting area, Fireplace, Desk View View, Garden view, Mountain view, Pool view Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Electric kettle, Coffee machine Pool and Spa Pool towels Room amenities Adapter, Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow Accessibility Accessible by elevator
Double Room Room Type: Double Room Size: 25 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Toilet, Private bathroom, Bathrobe, Towels, Shower cap, Shampoo, Toilet paper, Free toiletries, Conditioner, Walk-in shower, Body soap, Hairdryer, Shower, Slippers General Soundproof, Smoke Alarm, Hypoallergenic, Hardwood or parquet floors, Heating, Safe Media & Technology DVD player, Cable channels, Flat-screen TV, TV, Satellite channels, CD player, Telephone Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Wardrobe or closet, Alarm clock, Linens View City view, Mountain view Kitchen Coffee machine Pool and Spa Pool towels Room amenities Adapter, Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow
Luxury Suite (2 Adults) Room Type: Suite Room Size: 85 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Toilet, Private bathroom, Bathrobe, Towels, Shower cap, Shampoo, Toilet paper, Free toiletries, Slippers, Conditioner, Body soap, Hairdryer, Bathtub, Shower, Bathtub or shower, Spa tub General Soundproof, Smoke Alarm, Hypoallergenic, Hardwood or parquet floors, Heating, Safe Media & Technology DVD player, Cable channels, Flat-screen TV, TV, Satellite channels, CD player, Telephone Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony, Terrace Living Area Sofa, Sitting area, Fireplace, Desk View View, Garden view, Mountain view, Pool view Bedroom Wardrobe or closet, Alarm clock, Linens Kitchen Electric kettle, Coffee machine Pool and Spa Pool towels Room amenities Adapter, Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow
Prestige Suite (4 Adults) Room Type: Suite Room Size: 110 m² 2 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Toilet, Private bathroom, Bathrobe, Towels, Shower cap, Shampoo, Toilet paper, Free toiletries, Slippers, Conditioner, Body soap, Hairdryer, Bathtub, Shower, Bathtub or shower, Spa tub General Soundproof, Smoke Alarm, Safe, Hypoallergenic, Hardwood or parquet floors, Heating, Interconnecting room(s) available Media & Technology DVD player, Cable channels, Flat-screen TV, TV, Satellite channels, CD player, Telephone Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony, Terrace Living Area Sofa, Sitting area, Fireplace, Desk View View, Garden view, Mountain view, Pool view Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Electric kettle, Coffee machine Pool and Spa Pool towels Room amenities Adapter, Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow
Luxury Suite (6 Adults) Room Type: Suite Room Size: 200 m² 3 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Toilet, Private bathroom, Bathrobe, Towels, Shower cap, Shampoo, Toilet paper, Free toiletries, Slippers, Conditioner, Body soap, Hairdryer, Bathtub, Shower, Bathtub or shower, Spa tub General Soundproof, Private entrance, Smoke Alarm, Hypoallergenic, Hardwood or parquet floors, Heating, Safe Media & Technology DVD player, Cable channels, Flat-screen TV, TV, Satellite channels, CD player, Telephone Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony, Outdoor dining area, Terrace Living Area Sofa, Sitting area, Fireplace, Desk View View, Garden view, Mountain view, Pool view Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Electric kettle, Dining table, Coffee machine Pool and Spa Pool towels Room amenities Adapter, Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow
Superior Suite (2 Adults) Room Type: Suite Room Size: 55 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Toilet, Private bathroom, Bathrobe, Towels, Shower cap, Shampoo, Toilet paper, Free toiletries, Slippers, Conditioner, Body soap, Hairdryer, Bathtub, Shower, Bathtub or shower, Spa tub General Soundproof, Smoke Alarm, Hypoallergenic, Hardwood or parquet floors, Heating, Safe Media & Technology DVD player, Cable channels, Flat-screen TV, TV, Satellite channels, CD player, Telephone Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony, Terrace Living Area Sitting area, Fireplace, Desk View View, Garden view, Mountain view, Pool view Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Electric kettle, Coffee machine Pool and Spa Pool towels Room amenities Adapter, Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow Accessibility Accessible by elevator
Loft Suite Room Type: Suite Room Size: 65 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Toilet, Private bathroom, Bathrobe, Towels, Shower cap, Shampoo, Toilet paper, Free toiletries, Slippers, Conditioner, Body soap, Hairdryer, Bathtub, Shower, Bathtub or shower, Spa tub General Soundproof, Smoke Alarm, Hypoallergenic, Hardwood or parquet floors, Heating, Safe Media & Technology DVD player, Cable channels, Flat-screen TV, TV, Satellite channels, CD player, Telephone Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Balcony, Terrace Living Area Sofa, Sitting area, Fireplace, Desk View View, Garden view, Mountain view, Pool view Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Electric kettle, Coffee machine Pool and Spa Pool towels Room amenities Adapter, Hypoallergenic pillow, Socket near the bed, Feather pillow, Non-feather pillow Accessibility Accessible by elevator

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USD927

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Hostellerie du Pas de l'Ours "Relais et Châteaux" | Hotel in Crans-Montana

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Hotel in Lens, Crans-Montana

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Outdoors

Living Area

View

Bedroom

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Pool and Spa

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